Privacy Policy

Last updated: September 2026

This page explains what information Rudra Travels and Treks Pvt. Ltd. ("Rudra", "we", "us") collects when you use rudra-travels.com, why we collect it, and what choices you have.

Who we are

Rudra Travels and Treks Pvt. Ltd. is a trekking and tour operator registered in Kathmandu, Nepal (Reg. No. 277650/078/079, VAT 610153101), based at Budhanilkantha-4 Pasikot, Kathmandu, Nepal.

What we collect

When	What
Creating an account	Full name, email address, phone number, country, and a securely hashed password (we never store your actual password)
Signing in with Google	The name and email address Google shares with us to identify your account
Signing in with Facebook	The name and email address Facebook shares with us to identify your account
Sending an enquiry	Whatever you enter in the enquiry form — typically name, email, phone, country, trip preferences and your message
Using the trip basket	Which packages you've saved, linked to your account
Making a payment	Your payment details are entered directly with our payment provider (Stripe, eSewa or Khalti) — Rudra never receives or stores your full card number

Why we collect it

To create and manage your account
To respond to enquiries and arrange your trip
To process bookings and payments
To send booking confirmations and receipts
To improve the site and understand what people are looking for

Third parties we work with

We use a small number of outside services to run this site. Each only receives what it needs to do its job:

Google — if you choose to sign in with Google
Facebook — if you choose to sign in with Facebook
Stripe, eSewa, Khalti — to process payments; Rudra does not see or store your full card or account details
TripAdvisor — to display our public reviews on this site

We don't sell your personal information to anyone, for any reason.

Cookies and local storage

We use your browser's local storage (not tracking cookies) to keep you signed in and to remember items in your trip basket. This data stays on your device and is used only to make the site work — clearing your browser data or signing out removes it.

How long we keep it

We keep account information for as long as your account is active. If you'd like your account and associated data deleted, contact us using the details below and we'll action it, subject to any records we're legally required to keep (for example, financial records related to a completed booking).

Your rights

Ask what personal data we hold about you
Ask us to correct inaccurate data
Ask us to delete your account and data
Withdraw consent for optional communications at any time

Children

This site is not directed at children, and we don't knowingly collect information from anyone under 16.

Changes to this policy

If we make significant changes to how we handle your data, we'll update this page and change the date at the top.

Questions about your data?

Email: travelnepal@rudratrek.com
WhatsApp: +977 985-1310656
Address: Budhanilkantha-4 Pasikot, Kathmandu, Nepal